Privaatsuspoliitika
Introduction
Envixo Products Studio LLC ("Company", "we", "us", or "our") operates SoundScript.AI (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. By using the Service, you consent to the data practices described in this policy.
Envixo Products Studio LLC
28 Geary St, Ste 650 #1712, San Francisco, CA 94108, USA
1. Teave, mida kogume
SoundScript.AI kasutades kogume:
Personal Information
When you create an account, we collect your email address and password (encrypted). If you subscribe to a paid plan, our payment processor Stripe collects your payment information directly - we do not store your full credit card details.
Audio Content
When you use our transcription service, we temporarily process and store the audio files you upload and the resulting transcriptions. This content is automatically deleted within 24 hours.
Automatically Collected Information
When you access the Service, we automatically collect:
- IP address (for security, rate limiting, and fraud prevention)
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the Service
- Referring website addresses
2. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary to provide the Service you requested
- Legitimate Interests: Processing for security, fraud prevention, and service improvement
- Consent: Where you have given explicit consent for specific processing activities
- Legal Obligations: Processing required to comply with applicable laws
2. Kuidas me teie teavet kasutame
Kasutame kogutud teavet:
- Transkribeerimise teenuse pakkumiseks
- Teenuse kvaliteedi parandamiseks
- Kuritarvitamise vältimiseks ja õiglase kasutuse tagamiseks
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage patterns to improve the Service
- Detect, prevent, and address technical issues, fraud, and abuse
- Comply with legal obligations and enforce our terms
4. Kolmanda osapoole teenused
We share your information with the following third-party service providers who assist us in operating the Service:
OpenAI
Your audio files are transmitted to OpenAI's Whisper API for transcription processing. OpenAI processes this data according to their privacy policy. Audio data sent to OpenAI is not used for training their models.
OpenAI Privacy Policy: https://openai.com/privacy
Stripe
Payment processing is handled by Stripe. When you subscribe, Stripe collects and processes your payment information directly. We only receive limited information such as the last four digits of your card and transaction confirmations.
Stripe Privacy Policy: https://stripe.com/privacy
Cloudflare
We use Cloudflare for security, DDoS protection, and performance optimization. Cloudflare may collect IP addresses and browser information to provide these services.
Cloudflare Privacy Policy: https://cloudflare.com/privacy
Google Analytics
We use Google Analytics to understand how users interact with our Service. This includes information about pages visited, time spent, and general demographic information. You can opt out using the Google Analytics Opt-out Browser Add-on.
Google Privacy Policy: https://policies.google.com/privacy
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of the Service:
Essential Cookies
Required for the Service to function properly, including session management and security features.
Analytics Cookies
Used by Google Analytics to understand how visitors interact with the Service.
Security Cookies
Used by Cloudflare Turnstile to protect against bots and abuse.
Preference Cookies
Used to remember your preferences such as language selection and theme (light/dark mode).
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.
3. Andmete säilitamine
- Audio Files and Transcriptions: Automatically deleted within 24 hours after processing.
- Account Information: Retained as long as your account is active. Upon account deletion, your personal data is removed within 30 days.
- Payment Records: Transaction records are retained for 7 years to comply with tax and accounting requirements.
- Server Logs: Retained for up to 90 days for security and troubleshooting purposes.
7. International Data Transfers
Your information may be transferred to and processed in the United States and other countries where our service providers operate. These countries may have different data protection laws than your country of residence. For transfers from the EEA, we rely on Standard Contractual Clauses approved by the European Commission and other appropriate safeguards to ensure your data is protected.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit using TLS/SSL
- Encryption of sensitive data at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure data centers with physical security measures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Children's Privacy
The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us.
5. Teie õigused
Teil on õigus:
All Users
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data
- Opt-out: Opt out of marketing communications and analytics tracking
11. GDPR Rights (European Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation:
- Right to data portability
- Right to restrict processing
- Right to object to processing based on legitimate interests
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
To exercise these rights, contact us at privacy@soundscript.ai. We will respond within 30 days.
12. CCPA Rights (California Residents)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights:
- Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: We do not sell your personal information to third parties
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
To submit a request, email us at privacy@soundscript.ai or use the contact form on our website. We will verify your identity before processing your request.
13. Do Not Track Signals
Some browsers include a "Do Not Track" feature. Our Service does not currently respond to Do Not Track signals. However, you can opt out of analytics tracking by using browser extensions or the opt-out tools provided by our analytics partners.
14. Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you and any applicable regulatory authorities as required by law. Notification will be provided within 72 hours of becoming aware of the breach when feasible.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification. We encourage you to review this Privacy Policy periodically.
6. Võtke meiega ühendust
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Envixo Products Studio LLC
28 Geary St, Ste 650 #1712, San Francisco, CA 94108, USA
Privacy Inquiries: privacy@soundscript.ai
General Inquiries: contact@soundscript.ai
For GDPR-related inquiries, you may also contact our Data Protection contact at the email above.
Viimati uuendatud: December 7, 2025